About PipeFix

PipeFix Plumbing & Heating was started in 2009 by Dale Hartnoll, who spent his first year fixing taps and boilers from the back of a borrowed van. Today there are six of us, three vans and an office on Weir Lane, and we still answer our own phone.

How we work

We keep the team small on purpose. Every engineer has been with us for years, knows the streets we cover and knows the houses that have old lead pipes or awkward boiler cupboards. When you call again, the person who comes is often someone who has been to your road before.

What we promise

• We tell you the price before we start and we do not change it without asking.
• We show prices without VAT and add VAT on its own line, so you can see exactly what you pay.
• We clean up after ourselves.
• We say so when a job is not worth doing, for example when a ten-year-old tap is cheaper to replace than to mend.

Gas work is done only by registered gas engineers. If you want to see an engineer's registration card, ask, and they will show it to you at the door.