Prices and call-out fees

Our call-out fee depends on the day and the time of your visit. The fee covers the visit and the first 30 minutes of labour.

Fixed prices for common jobs are in our price list. You can download it as a PDF, or look at the chart below.

Download the price list (PDF, 1 page)

What the call-out fee covers

When you call us, the engineer who comes to your home spends the first half hour looking at the problem and, where they can, fixing it. If the job is quick, such as a washer on a dripping tap, that may be all you pay for besides the parts. If the job takes longer, we charge for the extra time in steps of fifteen minutes, and we tell you before the first extra step begins.

Prices for common jobs

For jobs we do all the time, such as a boiler service or a landlord gas safety certificate, we give a fixed price that already includes the call-out. For bigger jobs, such as a new boiler or a bathroom, we visit first, measure up and give you a written price that does not change. The price list shows a starting price for each one.

Areas further out

Some outer areas have a small extra charge. It is shown in our price list.

How VAT works

Every price we give you is without VAT. We add VAT at 20% to your bill, and show it on its own line.

If you cannot open the price list, phone 0161 496 0142 and the office will read the price for your job to you.